AbilityNet Tech Volunteer

AbilityNet Tech Volunteers provide one-to-one practical technology support for older and/or disabled people across the UK. The role involves helping people use devices such as computers, laptops, smartphones and tablets, with a focus on making everyday technology easier and more accessible to use.

Volunteers may troubleshoot technical issues, offer impartial advice, set up new devices, install hardware and software, and show people how to carry out everyday tasks such as shopping online, sending and receiving emails, and video calling family and friends. They may also help adapt technology to suit a disabled person’s specific needs.

The role includes contacting clients to arrange support, carrying out home visits, helping remotely online or attending group sessions, and feeding back through an online ticketing system. Volunteers also support local promotion, attend team meetings and wider events, take part in training, and help other volunteers through the online chat facility.