Airbus Service Delivery Management Degree Apprenticeship

Airbus Defence & Space is recruiting a Service Delivery Management Degree Apprentice to join the Cyber Security Division at its Newport base starting September 2026. This is a paid degree apprenticeship combining on-the-job training at Airbus with academic study at Swansea University, leading to a BSc (Hons) in Applied Business Management.

The role supports delivery of high-grade cryptographic and key management systems for defence and national infrastructure and involves learning ITIL-aligned service delivery practices.

As an apprentice you will work alongside experienced managers and engineers on the Ectocryp and CertSecure product suites, receiving hands-on training in cryptographic development and service management. Core skills taught include the ITIL framework, service level, incident/problem and change management, supplier and customer management, communication and leadership, and relevant supporting technologies.

The position is based in Newport, South Wales and requires UK security clearance.

Airbus offers a competitive apprenticeship salary, statutory benefits including pension and paid holiday, and career development opportunities across a global engineering business. Applicants should be motivated, articulate, and demonstrate genuine interest in service delivery and customer-focused IT services.

The role is conditional on meeting academic and security clearance requirements.