Welcome museum visitors, answer calls and process admissions, event bookings and shop sales using a computerised till. You’ll work alongside a Gallery Steward and Duty Manager, with training and staff support. Commit to at least 10 sessions a year, with shifts Wednesday to Sunday.
Amersham Museum is seeking front of house volunteers to welcome visitors and help the museum run smoothly during opening hours. The role sits alongside a Gallery Steward volunteer and a Duty Manager, and involves greeting the public, explaining what their visit involves, answering the telephone, taking messages where needed, and helping visitors make the most of the museum’s resources.
Volunteers also process admission payments, event bookings and retail sales using a computerised till system. The museum provides training and asks volunteers to arrive punctually, maintain a neat appearance, follow museum policies and be willing to learn new skills.
This is a good role for someone who enjoys dealing with the public, has basic IT skills, communicates well and likes working with others.
The museum asks for a minimum commitment of 10 sessions a year. Shifts are during opening hours from Wednesday to Sunday, with an annual winter closure. In return, volunteers are supported by staff, kept up to date with the museum’s events and exhibitions, and can claim reasonable travel expenses.
Reasonable out-of-pocket travel expenses are provided. Volunteers also receive training, support from a duty manager, and a hot drink when on duty.
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