Customer Service Apprentice
CC AUTOCENTRES LIMITED
Ready to kickstart your career in automotive? Join CC Autocentres as a one-year Customer Service Apprentice at First Stop Wolverhampton - work front-of-house, study one day a week, handle enquiries, digital systems and paperwork to build real skills and boost your CV.
Join CC Autocentres Limited as a Customer Service Apprentice based at First Stop, Wolverhampton. This one-year apprenticeship combines on-the-job learning in a busy garage front-of-house role with one day a week at City of Wolverhampton College.
You will gain practical customer-facing experience handling enquiries, managing keys and parts orders, preparing service paperwork, and using digital systems for emails and voicemail.
The role runs Monday-Friday 08:30-17:00 with alternate Saturday mornings (08:30-13:00), 40 hours per week. The apprenticeship earns £15,704 in the first year (apprentice/NMW rate may vary by age). Training covers customer service practitioner Level 2 standards including communication skills, organising workload, managing service recovery, and providing clear explanations to customers.
Successful completion prepares you for front-of-house roles such as service advisor.
Customer service practitioner (level 2)
30 Oct 2025
11 Nov 2025
18 Nov 2025
Location
- GCSE English (grade 4/C or above) - listed as a desirable qualification
- GCSE Maths (grade 4/C or above) - listed as a desirable qualification
£15,704 per year
£15,704 for your first year, then could increase depending on your age. National Minimum Wage rate for apprentices.
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