Customer Service Apprentice (Shipping Clerk) at Evergreen Marine

Join Evergreen Marine's Customer Service Department as a Customer Service Apprentice (Shipping Clerk) based at Evergreen House, 160 Euston Road, London (NW1 2DX). This role places you in a busy export section where you'll learn on the job while supporting customers and internal teams.

The apprenticeship starts on 1 December 2025 and is 37 hours 30 minutes per week (Monday to Friday, shifts to be confirmed).

Day-to-day duties include producing Bills of Lading/sea waybills and export certificates, checking and sending vessel manifests, issuing export invoices and manifest corrections, and handling customer queries via the helpline. Training is provided by THE WKCIC GROUP alongside workplace learning to achieve the Customer Service Practitioner Level 2 apprenticeship standard.

There is one position available. Successful completion may lead to a possible permanent position. To apply you must sign in with your GOV.UK One Login and submit your application via the employer's application page. The apprenticeship was posted on 29 October 2025 and closes on 30 November 2025.