Customer Service Specialist Apprenticeship - Columbus McKinnon Corporation Limited

This is a Customer Service Specialist Level 3 apprenticeship at Columbus McKinnon Corporation Limited based at Knutsford Way, Sealand Industrial Estate, Chester (CH1 4NZ). The role involves working with the sales team to provide proactive customer support across email, phone and chat channels, managing inbound sales calls, following up on quotations and deliveries, and using CRM data to identify improvements and customer needs.

You will spend most of your time on the job (37 hours per week) with protected training time delivered by the training provider, Juniper Training Limited.

The apprenticeship starts on Wednesday 12 November 2025 and lasts approximately 1 year 2 months. Typical working hours are Monday-Thursday 08:30-17:00 (30 minute unpaid lunch) and Friday 08:30-13:30. Successful completion leads to the Customer Service Specialist (level 3) qualification and the employer says full-time permanent employment will be offered to the right candidate.

The listing was posted on 7 October 2025 and applications close on 10 November 2025. Apply using your GOV. UK One Login.