Healthcare Support Worker - REACT | East Suffolk and North Essex NHS Foundation Trust
East Suffolk and North Essex NHS Foundation Trust
Want hands-on healthcare experience that boosts your CV and uni prospects? Join the REACT apprenticeship in Ipswich - assess and support patients in crisis, work with nurses, therapists and social workers, build clinical skills and real responsibility.
An exciting opportunity to join the REACT (Reactive Emergency Assessment Community Team) as a Healthcare Support Worker, working across Ipswich and East Suffolk to assess and support patients in short-term crisis and help them remain at home where possible. The integrated multi-agency team includes Nurses, Physiotherapists, Occupational Therapists, Doctors, Healthcare Assistants, Social Workers and partner organisations such as Suffolk Family Carers, Citizens Advice and the British Red Cross.
The role is community- and patient-facing, providing one-to-one support in patients' homes using a reablement approach and supporting clinicians by completing delegated tasks to meet individual needs. The REACT service provides 24-hour support; shifts include early, late, night, weekend and bank holiday working.
The successful applicant will be offered either Band 2 or Band 3 depending on previous experience and qualifications, with opportunities for training and progression.
You must hold a valid UK driving licence and be able to travel to patients' homes using your own vehicle or a Trust pool car. ESNEFT offers a range of staff benefits including a pension scheme, unsocial hours payments where applicable, annual leave pro rata, training and development opportunities, and access to staff health and wellbeing programmes.
Accelerated Care Certificate / NHS Care Certificate (required or to be completed depending on band)
12 Nov 2025
12 Dec 2025
12 Nov 2025 – 12 Dec 2025
Location
- Must hold a valid UK driving licence and be able to travel to patients' homes using own car or Trust pool cars.
- Band 2: minimum 12 months care experience (no formal qualifications required).
- Band 3: minimum 6 months NHS experience and completion of the NHS Care Certificate.
- Successful applicants will be required to complete the Accelerated Care Certificate to progress to Band 3 (if applicable).
- Ability to work shifts including early, late, nights, weekends and bank holidays.
£24,465 per year
£24,465 - £26,598 per annum pro rata. Additional benefits include a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), access to NHS discounts, and staff health and wellbeing services.
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