Leicestershire Partnership NHS Trust Feedback Volunteer - Coalville Hospital

As a Feedback Volunteer, you will support Leicestershire Partnership NHS Trust by gathering valuable feedback from patients, service users, carers and visitors. The role is focused on helping people share their experiences and opinions so that the Trust can use that feedback to improve services, patient experience and the quality of care.

Typical tasks include speaking with people in a friendly, respectful and professional way, encouraging feedback through surveys, questionnaires, conversations, digital platforms and engagement activities, and helping those who need extra support to take part. You may also help promote opportunities for involvement, support patient experience events and campaigns, and signpost people to relevant services or staff.

The role comes with induction and training, and the Trust expects volunteers to maintain confidentiality, professionalism and safe practice at all times.