NHS Dumfries and Galloway Dementia Ward Welcome Guide Volunteer, Midpark Hospital

Volunteers are invited to support Cree Ward at Midpark Hospital in Dumfries as Welcome Guides. The ward supports people living with dementia, and the role is focused on helping to create a calm, welcoming and reassuring environment for patients, families, carers and visitors.

Typical duties include greeting visitors to the ward, answering the door, helping people find the right waiting area, responding to general queries and offering refreshments where appropriate. Volunteers may also help with practical exchanges between patients and their families, such as washing or treats, while maintaining a friendly and respectful presence.

No previous experience is needed, and dementia awareness training plus role-specific support will be provided. The role suits people with patience, empathy and good communication skills, and it is a long-term opportunity with regular daytime sessions.

Volunteers are expected to attend in person for around three hours per session.