Ripon Museums Front Desk Volunteer

Front Desk volunteers at Ripon Museums are an important part of the day-to-day running of the museums. In this front of house role, you will be one of the first people visitors meet, helping to create a welcoming and positive experience from the moment they arrive.

The role centres on being friendly, approachable and confident when speaking with members of the public.

Typical tasks include issuing tickets, handling money, answering visitors’ questions and promoting visitor opportunities. Volunteers are supported by a duty manager and other front of house team members, and full training is provided.

The role is well suited to people who enjoy meeting new people, being sociable and taking on responsibility.

Ripon Museums is looking for volunteers who are organised, reliable and comfortable working as part of a team. It can also be a good confidence-building opportunity for anyone who is a little shy but wants to develop their communication and customer service skills in a welcoming museum environment.