Support the Therapeutic Care team at a hospital by answering calls, handling post, keeping leaflets stocked and helping with patient surveys and documentation. You’ll receive volunteer induction and any IT training needed for the role.
Administration volunteers support the Therapeutic Care team and wider hospital staff by helping to keep services running smoothly. Typical tasks include filing, photocopying, answering the telephone, handling post, keeping leaflets and posters stocked, and helping with patient surveys and documentation.
Volunteers may also retrieve and deliver case notes, welcome patients and visitors professionally, and assist with day-to-day administrative duties.
The role is based at The James Cook University Hospital in Middlesbrough and is supervised by the Therapeutic Care team. Volunteers are expected to work independently and as part of a team, while maintaining confidentiality, good workplace behaviour and professional communication at all times.
The role suits people who are polite, approachable and confident using IT.
Support includes Trust corporate training, volunteer induction training and any IT training needed for the role. Volunteers are given a uniform, free parking on Trust sites, and support at the start of their volunteering.
Travel expenses are not paid by the Trust. The application process includes references, DBS clearance, occupational health clearance and mandatory training before volunteering begins.
Free to join as a volunteer.
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