Twycross Zoo Volunteer Programme

Twycross Zoo’s volunteer programme offers the chance to support a conservation charity while gaining experience in a lively visitor-facing environment. Volunteers help inspire a love of wildlife, share the zoo’s conservation message, and play a part in engaging guests with the animals and habitats at the zoo.

Typical tasks include welcoming visitors, chatting with guests about the charity, guiding people through walkthrough habitats, supporting the Conservation Education team with learning activities, and helping with conservation programmes and awareness campaigns. Volunteers do not take part in the direct care or treatment of animals.

The role suits people who enjoy working with the public, are reliable, and are happy to learn new information. You should be aged 16 or over and be ready to contribute positively to visitor experiences.

Most volunteers commit to one day per week, usually from 10:00 am to around 4:00 pm, with flexible start and finish times agreed with the volunteer coordinator. Training, information packs, and ongoing support are provided.