West Ealing Library Customer Service Volunteer
Create a free account to applyWelcome visitors, answer enquiries and help keep a community library running as a friendly place to find books, use computers and print. Volunteer for at least two hours a week, with an informal discussion, references and a trial period as part of applying.
West Ealing Library is a community library run by volunteers, serving the diverse communities of West Ealing. It provides a welcoming place where people can access books, computers and printing, the internet, basic help and support, and spaces for events, activities and renting rooms.
As a Customer Service Library Volunteer, you will welcome visitors, help with enquiries and play a part in making the library a friendly and useful place for everyone. The role supports the day-to-day running of the library and helps ensure visitors enjoy their time there.
The library is open Tuesday to Friday from 10am to 5pm and on Saturday from 10am to 2pm. Volunteers are asked to commit to at least 2 hours a week, and the application process includes an application form, an informal discussion, references and a trial period.
Location
- You enjoy interacting with the public
- You are a good communicator and comfortable speaking to people from a diverse variety of backgrounds
- You are responsible, dependable, patient, friendly and a good listener
- You are able to use your own initiative to find solutions
- You are a good team player
- You are interested in reading and have the confidence to recommend items for other people
- You are organised and able to shelve items in the correct sequence, whether alphabetically, numerically or in special collections and displays
- You are physically fit enough to carry items and shelve at different heights
- You have some basic IT literacy to help people on computers
- You are able to give a minimum of 2 hours a week
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