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Woodhorn Museum Luminarium Steward

Woodhorn Museum

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Volunteering
In-person•FREE
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Fancy helping bring a stunning immersive artwork to life? Join Woodhorn Museum as a Luminarium steward — welcome visitors, manage flow, share info and gain hands-on event, customer-service and teamwork experience that boosts your CV and uni applications.

Woodhorn Museum is seeking volunteer stewards to support the Luminarium, an immersive art installation taking place as part of the museum’s 20-year celebrations. Volunteers will help run the event and support visitors as they move through the structure, making sure the experience is welcoming, safe and enjoyable.

Stewards will carry out a mix of practical and public-facing tasks, including opening doors, taking tickets, welcoming visitors, sharing information and helping with cleaning. Volunteers rotate between several workstations during each shift, helping manage visitor flow and contributing to the overall visitor experience.

The role is suitable for people aged 16 and over and requires good communication, customer care and the ability to follow instructions. A briefing must be attended before volunteering. Shifts take place during October half term, with morning and afternoon sessions available, and some outdoor working should be expected.

General / All Sectors
1

23 Oct 2026

Briefing

2

24 Oct 2026 – 29 Oct 2026

Steward Shifts

Duration: Briefing plus volunteer shifts across several days in late October.

Location

In-person
Woodhorn Museum
  • Suitable for those aged 16+
  • Briefing must be attended before volunteering
  • Must be able to understand times and dates
  • Must be able to have conversations with visitors
  • Must be able to understand and follow detailed instructions with 2 or 3 parts
  • Must be able to read short sentences and simple instructions
  • Must be physically able to stand or walk for 30-minute sessions in some work stations
  • Communication skills and excellent customer care are required
Pay & Benefits

North East Museums will reimburse mileage expenses for volunteer shifts, as public transport to the museum is difficult.

Free to Participate

Free to volunteer; mileage expenses are reimbursed for volunteer shifts.

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